How IGNOU Provides Support Services for Students?

Introduction

Regional Centres and Student Support Centres

The IGNOU Regional Centre coordinates the university activities in a given geographical area. It manages the Learner Support Centres, publishes counselling schedules and assists students to resolve administrative or academic problems.

The designated Learner Support Centre, more commonly known as a study centre, is usually the first point of contact for:

• Induction sessions
• Academic guidance
• Submission of Assignments
• Classes hands-on
• Guidance on the project
• Library facilities
• Practical examination
• Programme-specific support The Learner Support Centre is described as the contact point for academic services such as counselling, assignments, practicals and projects in the IGNOU instructions for newly enrolled learners.

Verify Admission Confirmation

Students should check the application has been approved after applying for admission.

Please verify the following:

• Number of enrolled
• Programme code
• Session of admission
• Regional Centre
• Learner Support Centre number
• Courses registered
• Language of instruction
• Learning mode

Download and Save Enrolment Number

The enrolment number links a student with almost whole services of IGNOU. Required for assignment, examination forms, grade cards, result and grievance submissions.

Save To:

• Your cell phone
• E-mail account.
• Print out admission letter
• Academic file (private)

Keep also the receipts of the admissions and re-registrations. These documents may be needed if a course or semester is not listed on the student record.

Download IGNOU ID Card

Once admission is confirmed, students can download their identity card through the official student account.

Following the IGNOU ID card may be needed:

• Visits to study-centres
• Sessions for counselling
• Classes pratiques
• End of term examinations
• Working tests
• Use of library
• Project/viva activities

Have a print copy and a clear digital copy. Students should not wait until the day of the examination to download it.

Read the Programme Guide Thoroughly

One of the most important forms of IGNOU Learner Support is the Programme Guide. It explains how the programme works and what the student has to do.

It usually includes:

• Structure of the course
• Credit criteria
• System of assignments
• Functional requirements
• Evaluation Methodology
• Conditions de passage
• Guidelines for projects/internships
• Length minimum and length maximum
• Contact information

Study Material – Printed and Digital

IGNOU provides printed and digital copies of self-learning material. Printed books are delivered through the university’s material-delivery system and digital material can be accessed through eGyanKosh and other official academic portals.

University’s Student Services section provides academic counselling facilities, SWAYAM, SWAYAM Prabha, library support and web enabled learning facilities.

When study material is delayed students must:

1. Track despatch status of study-material.
2. Download the digital blocks.
3. Liaise with Regional Centre as required.
4. Do not wait for printed books, start studying.
5. Match each book to the course code it is registered for.

Help with academic counselling

The IGNOU Academic Counselling helps learners comprehend the difficult units, assignments, practical work and expectations of the examination.

May be held the following sessions of counselling:

• On-site
• Internet.
• Via nodal Regional Centres
• At selected study centres
• In intensive practical units

Regional Centres and study centres issue counselling schedules. They are not always sent individually to each student and students should check the appropriate Regional Centre website regularly. The counselling schedule both online and offline is published on the current Regional Centre pages programme-wise.

IGNOU LMS and Online Programme Support

The university provides learning support to the IGNOU Online Programmes students through its online platform and LMS.

The IGNOU LMS may contain, depending upon the programme:

• Electronic course materials
• Sessions, recorded or live
• Announcements and News
• Activities for assignment
• Facilities for online submission
• Academic resources and discussion
• Access to learning by course The IGNOU Centre for Online Education enables delivery of programmes via the Internet and supports learners who require flexibility in their study schedules.

ODL students should not expect to have at their disposal all the facilities of the LMS. They must comply with the process prescribed for the mode of study.

On Time Submission Of IGNOU Assignments

IGNOU Distance Learning Support And evaluation is mainly based on assignments. Students can download the current assignments by searching for the programme or course code on the official assignment page.

IGNOU advises learners to check the validity period before downloading an assignment.

Pre-Submission:

• Verify the course code.
• Tick the relevant session.
• Use the required format.
• Discuss complete registration details.
• Apply by the authorised method.
• Keep the receipt or online acknowledgement.

For general updates for students you can refer IGNOU Galaxy. Use of IGNOU Solved Assignments and IGNOU Handwritten Assignments can help learners understand how to structure their answers and presentation but the final submission should be original and based on official study material.

Monitor Important Dates and Deadlines

IGNOU Students have to keep track of many academic dates on their own.

Important deadlines are:

• Re-registering
• • Submission of assignments
• Filling up of examination form
• Period for late fees
• Helpful advice
• Submission of the project
• Hall-ticket out
• Issue of date-sheet
• Registration for convocation

Fill IGNOU Exam Form

Submission of Term-End Examination form is a separate process from that of admission, re-registration and assignment submission.

The usual procedure is:

1. Login to the Official IGNOU Student Portal.
2. Open the examination form facility.
3. See the list of eligible courses.
4. * Choose the relevant theory and practical papers.
5. Select an available examination centre.
6. Pay the required fee.
7. Save the acknowledgement.
8. Please check back later for the status of the form.

Project, Abstract and Practical Assistance

Programmes with projects, dissertations, fieldwork, laboratory courses or internships are supported additionally by programme manuals, supervisors, Regional Centres and Learner Support Centres.

Students may be given guidance on:

• Selection of topic
• Preparation of a synopsis
• Approval by supervisor
• Research methodology
• Reporting format
• Feasible schedules
• Oral examination
• Procedure for submission

IGNOU Projects can provide general reference help in setting your report. Students must adhere to the official project handbook and any programme-specific requirements.

IGNOU Helpdesk

If the problem remains unresolved through the study centre or Regional Centre, students can avail of IGNOU’s Grievance Redress and Management system popularly called iGRAM.

It may be used to address problems with:

• Records of admission
• Learning materials
• Assignment credits
• Examination formats
• Results and report cards
• Practicals & Projects
• Certificates and other documents

iGRAM is declared as official student grievance redressal facility of IGNOU.

Job and Placement Support

IGNOU also helps for placements through official notices, placement assistance and through Campus Placement Cell.

Students should not expect placement support to be a job guarantee. They should use it along with:

• Interns
• Developing skills
• Résumé preparation
• Practice interview
• Networking with professionals
• Company career pages and job portals

Mistakes to Avoid

• Contacting the incorrect Regional Centre
• Disregard the Programme Guide
• Only study material that is printed.
• Absence of practical and counselling schedules
• Using a wrong assignment session
• Missing submission receipts
• Mixing up re-registration and the exam form
• Making a complaint without evidence
• Completely reliant on unofficial social-media updates
• Final date of each academic task

IGNOU Guess Paper

Advice for New IGNOU Students

1. Store your admission letter, ID card, receipts, programme guide and assignments and examination acknowledgements in one academic folder.
2. Bookmark the official IGNOU website, your Regional Centre page and The Student Portal. Check them at least once a week during active admission, assignment and exam periods.

Use the services of study-centre and IGNOU Online Support. Digital platforms are useful for information and learning, but study centres remain important for counselling, assignments, practicals and local academic coordination.

FAQ